Terms and conditions

This document is an electronic record as per the Information Technology Act, 2000 & rules thereunder and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. It is published following the provisions of rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that requires publishing the rules and regulations, privacy policy and terms of use for access or usage of www.heganwalk.com. Please read the following terms and conditions very carefully as the use of our services is subject to your acceptance of and compliance with the following terms and conditions. By subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to it or use the services. If you do not want to be bound by the terms, you must not subscribe nor use our services.


Welcome to the website of heganwalk.com, a service provided, owned and operated by Alphawalk Services LLP (ASLLP). Its Registered Office is in Gurgaon. For using heganwalk.com you are deemed to have accepted the terms and conditions of the agreement listed below, which may be revised from time to time for an indefinite period. You agree that you are bound by such terms till the time you access our services. If you want to ask us anything about terms & conditions or have any queries about heganwalk.com, please write to us at info@heganwalk.com.


User Account, Password, and Security:

If you use our platform, you shall be responsible for maintaining the confidentiality of your display name and password and for all activities that occur in your account. You agree that if you provide any information that is untrue, inaccurate or incomplete, we shall have the right to indefinitely suspend/ terminate/ block your access on the platform.

You agree to

●      immediately notify us of any unauthorised use/breach of your password or account and

●      ensure that you exit from your account at the end of each session.

Payment Method:

The Payments for the Products available on the Website may be made in the following ways:

1.     Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR, PayPal and reward points.

2.     Cash on Delivery.

Pricing and Availability:

The Prices and availability of the Products, offers and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of the Company. The prices displayed at the Website are inclusive of goods and sales tax (“GST”), but do not include a delivery charge.  All orders above INR 399 (Indian Rupees Three Hundred and Ninety-Nine only) shall be delivered without any delivery charges. The Prices and offers in offline store and online on websites and portals other than the Website may vary from the prices displayed on the Website.

Limitation of liability and disclaimers:

The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website.

The Website provides content from another Internet website or resources and while heganwalk.com tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. heganwalk.com will not be responsible for any errors, omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.

Under applicable law, heganwalk.com shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the website, its services or User Agreement.


The Company believes strongly in protecting user privacy and providing You with notice of the Company’s use of data. Please refer to the Company privacy policy, incorporated by reference herein, that is uploaded on the Website.